- It's always show time.
- Meetings: Always have an agenda and anticipated outcomes for meetings, a time keeper, and someone to take minutes—preferably not the person who leads the meeting.
- Have a clearly stated and transparent mission.
- Have a clearly stated business plan with definable benchmarks to help review progress.
- Give feedback to team members often and frequently.
- When giving feedback, start with the positive, use examples rather than feelings.
- Practice listening—don't interrupt, paraphrase, summarize, clarify.
- Balance advocacy with inquiry.
- Get the right people on board and the wrong ones off.
- Make sure that you get all the information to make a decision and it is not filtered.
- Sleep on important decisions.
- Never ascribe to villainy what can be accounted for by ineptitude.
- Communicate effectively. Make sure that directions are understood.
Leadership Lab Book: A Discovery Guide for Developing and Motivating Others (Word 270KB) Provided by the Center for Health Professions